Contoh Soal Short Functional Text Letter Jawaban -Complaining

Contoh Soal Short Functional Text Letter Jawaban -Complaining

This text is for questions 1 and 2.

bergolak bergolak

Dear Big Meal’s representative I’m writing to inform you that I had a negative bad bergolak experience at your location in Columbus, New Jersey on August 4. My receipt bergolak number is 512, and the person who handled my order was Alex. First of all, I recognize that you, as the leader of bergolak this letter, are not responsible for my bad experience, but I am still upset bergolak about the situation. I went to the drive through and ordered seven meals bergolak with no pickles. When I received my order, I checked that all of the bergolak sandwiches were in the bag paid and drove away. When I got home, I realized bergolak my number seven had pickles on it. I’m allergic to pickles, and I didn’t want bergolak to waste the sandwich, so I drove back to the drive through to explain the bergolak situation and get it fixed. I fell very disappointed with this interaction, as I bergolak usually enjoy my experiences at your restaurant. To fix this situation, I bergolak would like a coupon for a free meal of my choice. I think an apology from bergolak Alex is also appropriate.                                                                 Please contact me at 555.555.5555 or email me back bergolak at jkorkell@email.com. I would like this situation to be resolved so I can bergolak continue to be a loyal Big Meal’s patron. Best, Jim Korkell

1. What is the letter about?

A.     Applying for a job.

B.     Complaining bad service.

C.     Ordering a certain item.

D.     Inquiring Mr. Jim Korkell.

E.      Reserving for a meal.

2. Who is in charge to take the order of “the drive through service”?

A.     The cashier

B.     Alex

C.     Jim Korkell

D.     The manager

E.      The customer